Software and Games (score: 9)
The choice of RNG casino games consists of products supplied by NetEnt, Microgaming, NYX, BetSoft, Quickspin, Yggdrasil, Pragmatic Play, Amatic, EGT, Belatra, BGaming, Endorphina, Felix Gaming, Spinomenal, GameArt, NoLimit City and Platipus. By sourcing products from Evolution Gaming, Loki is also able to provide an exceptional live gaming experience. The operator additionally caters to lottery fans and offers them to purchase tickets at a price dependent on the deposited amount.
Players can filter casino games by category or provider, choose among the recommended ones or explore the most recent additions to Loki’s portfolio. The list of Top Games includes good old Starburst, Immortal Romance and Wolf Gold but also Dragon Kingdom, Big Panda and An Escape From AlCatraz. You’ll find tons of titles with a progressive jackpot and among them the one-and-only Mega Moolah. Collection of table games consists of European, American and French Roulette, several Blackjack and Poker variants, Hi-Lo Switch, Sic Bo and Rocket Dice. There are also a few video pokers, scratch cards and arcade games.
Evolution’s Live Casino is the usual treat with 30 Live Roulette options which include unique games such as Lightning Roulette and several native ones, more than 70 tables playing Live Blackjack, a diverse offering of Live Baccarat and Sic Bo, and 5 Live Poker variants. Roulette limits range between €0.10 and €10,000, Blackjack can be played with a minimum of €0.50 and a maximum of €10,000 per round, Baccarat tables features limits of €1-€15,000 and those playing Poker €0.10-€1,000.
Welcome Offer (score: 9)
New members are offered to choose between two welcome offers. The first consists of bonuses claimable with the initial 3 deposits – 100% up to €100 plus 100 free spins (bonus code LOKI100) followed by 75% up to €100 (code LOKI75) and 50% up to €100 (code LOKI50). To become eligible, one needs to deposit at least €20. All offers are subject to a wagering requirement of 40x the credited bonus amount/winnings generated by spinning on the house. Alternatively, players can deposit €1,000 or more and claim the 50% High Roller bonus worth up to €1,000 (code LOKIHR). This bonus has to be played through at least 50 times prior to withdrawing. Most video slots contribute 100%, classic slots, table games and video pokers only 5%, and bets placed on live dealer games don’t count at all.
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Ongoing Promotions (score: 7)
Having exploited the welcome offer, players can keep collecting freebies in the form of cash bonuses, free spins and redeemable Complimentary Points (CP). Loki will provide a 50% boost up to €100 plus 60 spins every Friday and send out attractive birthday gifts. Complimentary points are awarded for real money bets on slots, earning you 1 for each €100 wagered. Redemption rate depends on the member’s status and ranges from 15:1 for Beginners to 10:1 for Diamond players. Exchanged CPs come with a wagering requirement of x3.
Banking (score: 9)
Loki is currently happy to accept EUR, USD, AUD, NZD, CAD, NOK, RUB, PLN, CZK, ZAR and BTC. To make your life easier, he has compiled a long list of deposit options which includes Visa and MasterCard, Skrill, Neteller, iDeal, Sofort, ecoPayz, Qiwi, iDebit, InstaDebit, Giropay, WebMoney, Neosurf, PaySafeCard, Zimpler and CoinsPaid. Some of them are market-specific and most enable minimum deposits of €10. It should be noted that several options incur a 2.5% fee. Players are able to cash out between €20 and €4,000 per transaction without having to wait for ages; most of the payment requests are approved within one hour. The Casino is willing to pay a maximum of €6,000 per week and €15,000 per month.
Security and Licensing (score: 8)
Ok, so a Curacao license may not be the most desirable one but that certainly doesn’t mean you should give Loki a miss; just be aware that the Curacao government, other than ensure their licensee operates in line with license provisions, won’t do much to help you resolve potential issues. Failing to solve your problem with the support department, the only other option is to try your luck with the Casino manager. Transfers to and from the website are secured with standard SSL encryption certified by Sectigo (formerly Comodo), and fair play ensured by reputable developers which have their products regularly tested by independent third-party organizations.
Customer Support (score: 8)
The FAQ list is bound to leave a lot of questions unanswered so you’ll be happy to know that Loki employs competent support staff speaking English, German and Russian. The tab labelled “Support” links to a contact form you can use to submit a query, while an icon in the upper left corner opens a chat window with an invite to ask professional support agents anything you wish. Working hours aren’t stated anywhere but assistance seems to be available whenever needed.
Loki Casino Review Final Verdict
Just like a Norse god it was named after, Loki isn’t perfect, but the team behind it appears to be genuinely committed to making continuous improvements based on players’ feedback. They will hopefully eventually increase the choice of promotional offers and abandon deposit and withdrawal fees, but in most other areas Loki already performs above average. The Casino is able to provide an impressive choice of RNG and live dealer games via desktops and mobile devices, boasts a generous choice of payment options and executes super-fast withdrawals.